Privacy Policy

Introduction:

We value your privacy and are committed to protecting the personal information you provide us when visiting our website. This privacy policy outlines how we collect, use, and protect your personal information, demonstrating our commitment to transparency and accountability in handling your data.

Information Collected:

We collect the following types of personal information from visitors:

- Name

- Email address

- Phone number

- Address

- Electrical inquiries

- Job history

- Feedback or reviews

- Communication records

This information is collected through the following means:

- Contact forms: Visitors may provide their name, email address, phone number, address, electrical inquiries, job history, feedback or reviews, and communication records through a contact form on our website.

- Phone calls, emails, text messages, and in-person interactions: We may collect personal information, including name, email address, phone number, address, job history, feedback or reviews, and communication records, through phone calls, emails, text messages, or in-person interactions for the purpose of providing our services or responding to inquiries.

Use of Information:

- Primary Use: We primarily use the collected personal information for responding to inquiries, creating quotations, scheduling appointments, generating certification documents, and creating invoices.

- Marketing Purposes: We assure you that we will not use your personal information for any marketing purposes.

- Sharing with Third Parties: We will not share your personal information with any third parties.

Confidentiality and Security:

- Data Encryption: We employ encryption techniques to safeguard your personal information during transmission, preventing unauthorized access.

- Access Controls: Access to your personal information is restricted to authorized personnel only. We implement strict access controls to prevent unauthorized access.

- Confidentiality Agreements: Our employees who have access to your information are required to sign confidentiality agreements to uphold the confidentiality of your data.

- Secure Storage: Your personal information is stored in secure databases or servers with appropriate security measures to prevent data breaches.

- No Third-Party Sharing:We do not share your personal information with third parties unless required by law or with your explicit consent.

- Regular Reviews: We conduct regular reviews of our data handling practices to ensure compliance with privacy regulations and identify and address any potential vulnerabilities.

- Data Retention: We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, it will be securely disposed of or anonymized.

Cookies:

Our website hosted on GoDaddy may use cookies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that help improve website functionality and performance.

- Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable you to navigate our site and use its features.

- Analytical Cookies: We may use analytical cookies to gather information about how visitors interact with our website. This helps us analyse traffic patterns, optimize our site, and improve user experience.

- Third-Party Cookies: Our website may also use cookies from third-party services, such as Google Analytics, to track and analyse user behaviour. These cookies are used to generate reports on website traffic and provide insights into user demographics and interests.

You can manage your cookie preferences through your web browser settings. Most browsers allow you to control cookies, including accepting, rejecting, or deleting them. Please note that disabling cookies may impact certain features and functionality of our website.

Third-Party Links:

Our website may contain links to third-party websites, including but not limited to GoDaddy, Facebook, Instagram, and WhatsApp. Please note that we do not have control over the content or privacy practices of these websites. Therefore, we cannot be held responsible for the protection and privacy of any information you provide while visiting such sites.

Updates to Policy:

We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates. Your continued use of our website after any modifications indicates your acceptance of the revised policy. If there are any significant changes to the way we handle your personal information, we will notify you through prominent notices on our website or via email.

Terms of Service:

By accessing or using our website, you agree to comply with the terms and conditions outlined in this Terms of Service agreement. This agreement governs your use of our website and any services offered through it. Please read these terms carefully before using our website. If you do not agree with any part of these terms, you may not access or use our website.

Contact Information:

If you have any questions, concerns, or inquiries about this privacy policy or our practices regarding your personal information, please feel free to contact us:

Power Up Services – 07555 676742 – info@powerup-services.com

You can also reach out to us through the contact form on our website for further assistance. We are committed to addressing any issues or inquiries promptly and effectively.